CUSTOMER SERVICE

The Fastest way to get complete answers to your questions is to fill out an appropriate form: We often need specific information that is requested on those forms.

For questions related to items listed or purchased on any Auction Site, use the Auction Site Messaging System ONLY.

RFG would be happy to answer your questions about any of our products, RFG Manufactured American Flyer Trains Parts, having your trains repaired by RFG or selling your trains to RFG. You may find some questions answered on the FAQ'S Page. That page also details the information we need to help answer your questions. Please review it first.

IMPORTANT An Automatic Email Response is sent if your order or question is successfully received by our server. If you or your ISP block these type messages, you should adjust your email preferences so that you can receive our emails. This will insure processing of your order or question. If you use Eartlink or similar ISP's and have not added our domain to your accepted list and our emails are blocked, we will not respond.Learn Why