HELP for the RFG Web Sites
IMPORTANT: For those who are using Windows XP Service
Pack 2, who may have to adjust your security
settings to use all the features of our sight.
If you have all pop up windows blocked, some
of the diagrams and special pages will not
display. You can correct that by clicking
on the Internet Explorer "Security Bar"
and choosing "Allow Blocked Content".
You may need to do this for Order Forms as
well, if after pressing the submit order
button, nothing happens.
NETSCAPE 8.0 Browser users: To use all the features of our site "Open
requested pop-ups in a new Tab", must
be unchecked. You can do that by clicking
on the shield symbol on the tab or by going
to Options than Site Controls.
Most of the links on the RFG Home page open
windows or take you to other sections of
our web site. Most of the pages are informational.
To order any of our products, click the link
to our Online Catalog. The ERECTOR, AUTO-RAMA,
ALL ABOARD, GALLERY and HISTORY links, open
separate web site areas.
HELP
Use our Order Form from our Online Catalog,
and submit the order over the Web
Remember to use our part numbers when ordering.
It is the number to the far left on each
page.
TO VIEW PARTS PAGES.
Note: Parts diagrams only have part numbers,
you must refer to the parts pages for prices.
First, choose the category of parts you are
looking for from the links at the bottom
of the screen, eg. ACCESSORY PARTS, click
on it.
A list of parts will appear in the left frame.
Use the scroll bar, to scroll down the list.
Parts are grouped into Accessory, Car or
other similar groups. Also included is an
example picture, that can be displayed by
clicking a link.
Some pages, like the Steam Engine parts page
have parts diagrams included in the listing,
for helping with part identification. Also.
the Steam and Diesel pages have links to
complete parts diagrams for different types
of engines.
You can also use our American Flyer Photo
Galleries, accessed from the RFG Home page,
to help in equipment identification.
To order a part, find the part in the parts
listing and type the information, Part #
etc., in the order form in the right hand
frame.
You can use the Calculator, which will appear
in the left frame, to help total your order.
When finished with the parts, fill out the
top of the order form, then scroll down to
the bottom of the order form, and click the
submit button. Wait for the thank you screen
to appear, and you're done.
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